Sales Policy for Artist-Decorative Painting Shop
Welcome to Artist-Decorative Painting Shop! We are committed to providing high-quality decorative paintings and an exceptional shopping experience. Our sales policy outlines important information regarding purchasing, payment, shipping, and returns to ensure a smooth and transparent process. By shopping with us, you agree to the following terms and conditions:
1. Order Placement
To place an order on our website, simply browse our collection, select your desired decorative paintings, and proceed to checkout. You will be required to provide accurate shipping and payment information to ensure the timely delivery of your order.
2. Payment Methods
We accept various payment methods for your convenience, including:
- Major credit and debit cards (Visa, MasterCard, American Express)
- PayPal
- Other secure payment gateways as displayed on our website
All payments are processed securely, and your payment details are protected with industry-standard encryption.
3. Pricing and Availability
All prices displayed on our website are in US dollars (USD) and are subject to change without notice. We strive to ensure the accuracy of pricing and availability; however, in rare cases, discrepancies may occur. If there is an error in pricing, we will contact you immediately to resolve the issue or cancel your order if necessary.
4. Shipping Policy
We offer fast and reliable shipping options to customers in the United States, with delivery times typically ranging from 3-7 business days depending on your location.
- Shipping Costs: Shipping charges are calculated at checkout based on your shipping address and selected delivery method.
- Tracking: Once your order has been shipped, we will provide you with a tracking number so you can monitor its progress.
5. Return and Refund Policy
Your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 30-day return policy. Please review the details below:
- Eligibility: Items must be returned within 30 days of receipt, in their original condition, unused, and with all original packaging.
- Process: To initiate a return, please contact our customer service team via email at info@novaelectrohub.com. Once approved, you will receive instructions on how to return the item.
- Refunds: Upon receiving and inspecting the returned item, we will issue a refund to your original payment method. Shipping fees are non-refundable unless the return is due to a defect or error on our part.
6. Cancellations and Order Modifications
If you need to cancel or modify your order, please contact us as soon as possible at info@novaelectrohub.com or call our Hotline: 209-836-2364. Once an order has been processed for shipping, it cannot be canceled or modified.
7. Customer Support
We are here to assist you with any questions or concerns you may have about our products or your order. Feel free to reach out to our customer service team via the following contact information:
- Hotline: 209-836-2364
- Address: 1657 Bessie Ave, Tracy, California(CA)
- Email: info@novaelectrohub.com
8. Warranty
We stand behind the quality of our decorative paintings. If you receive a defective or damaged product, please contact us immediately to arrange for a replacement or refund.
9. Sales Tax
Sales tax will be applied to orders shipped within California, in accordance with local regulations.
10. Intellectual Property
All content on our website, including product images, descriptions, and design elements, is the property of Artist-Decorative Painting Shop. Unauthorized use of any content is prohibited.
Thank you for choosing Artist-Decorative Painting Shop. We appreciate your business and look forward to helping you bring beautiful art into your home. If you have any further questions, don’t hesitate to contact us!